Jolene ValenzuelaEngineer Philippines, Metro Manila jolene.valenzuela@bld.ai | Jolene is a software engineer with a diverse experience that includes an extensive experience in Full Stack Web and Mobile development, Machine Learning and AI solutions development, and User Experience Research. Prior to becoming a Software Engineer, she also had experience engaging with clients as a Pre-Sales Engineer / Solutions Architect. |
| Work Experiencebld.aiJune 2022 - PresentJune 2022 - Present Software Engineer Full Stack Web and Mobile Development
- Tech stack: JavaScript/TypeScript, Angular, React, React (Native/Web), PHP, Laravel, Django, MySQL, PostgreSQL, Directus, WordPress, Contentful, Twilio, Algolia
- Tasks:
- Frontend and cross-platform development: Developed web applications and unified mobile components (iOS, Android, Web) using Angular, React Native, and React Native Web with focus on type safety and reusable UI.
- Backend and API architecture: Built RESTful APIs, business logic, and authentication in Laravel and Django to serve decoupled web and mobile clients.
- Data modeling and database administration: Designed relational database schemas, wrote SQL queries, and optimized indexes across PostgreSQL and MySQL for query performance and data integrity.
- CMS and platform integrations: Configured headless CMS architecture (Directus, Contentful) alongside monoliths (e.g. WordPress) and integrated third-party services such as Twilio for automated messaging and Algolia for real-time search.
Data Science, Data Engineering, and Machine Learning
- Tech stack: Python, Pandas, NumPy, Scikit-learn, Matplotlib, Seaborn, NLTK, XGBoost, LightGBM
- Tasks:
- Data preprocessing and cleaning: Built end-to-end preprocessing pipelines for tabular, text, and image datasets, implemented imputation on missing data, categorical encoding, and feature scaling.
- Exploratory data analysis and visualization: Engineered custom visualizations to inspect feature distributions, evaluate correlation matrices, map multi-class decision boundaries, and analyze feature importance scores.
- Feature engineering and Natural Language Processing: Extracted linguistic features using BoW, TF-IDF, and n-gram representations to process raw text data from sources like email payloads and sentiment reviews.
- Model training and evaluation: Trained, tuned, and cross-validated linear models, kernel methods, and tree-based ensembles (Random Forest, XGBoost, LightGBM) for classification and regression tasks; assessed performance via F1-score, ROC-AUC, confusion matrices, RMSE, MAE, R², and residual analysis.
Crisis reporting and mapping platformJanuary 2025 - April 2026January 2025 - April 2026 Full-stack Web Developer
- Tech stack: Laravel (PHP), MySQL, Angular, Angular Material, Twilio, Directus, Leaflet
- Collaborated on a crowd-sourced incident reporting and map-based visualization platform
- Worked on API development to ensure smooth integration between platforms
- Worked on authentication features, including phone-based OTP verification using Twilio
- Built new sites using Angular:
- Landing site
- Reporting site
- Improved report submission workflow
- Implemented spam report management
- Implemented timeline view
Aviation schoolsNovember 2023 - May 2025November 2023 - May 2025 Wordpress full-stack developer and maintainer
- Tech stack: Wordpress, PHP, MySQL
- Worked on frontend enhancements and maintenance for the websites of several aviation schools
Fundraising companyAugust 2023 - August 2024August 2023 - August 2024 Full-stack web developer
- Tech stack: PHP, Javascript, MySQL
- Worked on new frontend and backend features, including automation for several processes, API integration, UI redesign, login, and mobile-responsiveness
- Revamped both the frontend and backend of their online storefront
Career development companyJanuary 2023 - October 2023January 2023 - October 2023 Web and mobile developer
- Tech Stack: React Native, React Native Web, Django, Algolia, Contentful
- Collaborated in the full-stack implementation of both the web and mobile version of their social networking site and hiring platform for skilled trades
- Focused on implementing reusable UI elements, connecting UI with business logic, and integration of Algolia and Contentful
Fintech companySeptember 2022 - November 2022September 2022 - November 2022 Frontend developer
- Tech Stack: Javascript/Typescript, Angular
- Implemented frontend components with Clarity Design System
- Data visualization charts
- Navigation
- Detail pages
- Lists and tables
- Modals
- Notifications and alerts
Artificial Intelligence companyAugust 2020 - June 2022August 2020 - June 2022 Pre-sales Engineer / Solutions Architect
- Industries catered to: FMCG, Fast Food, Government, Healthcare, Insurance, Retail, etc.
- Common tech stack: Google Dialogflow, Google Cloud TTS and STT, Google Cloud products (e.g. Cloud Run, Cloud SQL, Google Pub/Sub, Cloud Translation, etc.), Twilio
- Presented product and solution demos to clients with focus on Conversational AI products and solutions (i.e. chatbots, voicebots, callbots)
- Conducted needfinding sessions with clients to identify products and/or solutions that meet their requirements
- Designed and built solution proofs-of-concept (POC) based on the needfinding sessions
- Designed and built product POCs mainly using Google Cloud
- Also assisted with architecting machine learning solutions mostly built on Google Cloud (and occasionally, AWS)
- Collaborated with Software Engineers in architecting projects
- Supported the Sales Department in the following sales processes:
- Crafting documents (e.g. proposals, responses to RFIs and RFQs, scope of work/SOW, estimated platform costs, estimated timelines)
- Providing technical information and documentation regarding the company's products and services
- Providing technical support to the clients' teams
- Improving the overall sales process
Telecommunications companyFebruary 2020 - February 2021February 2020 - February 2021 AI Research Engineer
- Tech stack: Python (Jupyter, Scikit-learn, Facebook Prophet, Numpy, Pandas)
- Performed exploratory data analysis, experiments, and Implemented ML models on forecasting and anomaly detection for timeseries data
- Several options were tested for the task: K-Means Clustering, SVM, Isolation Forest, Gaussian Distribution, Seasonal ESD, and Facebook Prophet
- Facebook Prophet was chosen due to seasonality options, option to add holiday effects, option to impute missing data points, and ability to forecast trends
- Presented findings to the Enterprise Data department of the company
- Helped design a system that integrates ML models into the company workflow
- Assisted in training the employees of the Enterprise Data department on how the models will be integrated into their workflows, how parameters can be configured, and how to generate data visualizations
UX Consulting CompanySeptember 2018 - October 2018September 2018 - October 2018 User Experience Researcher User experience research and design
- Tools used: Figma
- Processes involved: Design thinking, Design research, Prototyping, User Interface design, Usability testing
UX Consulting CompanyJanuary 2018 - April 2018January 2018 - April 2018 User Experience Research Intern
- Industries: Retail, insurance, banking, government
- Processes involved: Design thinking, Design research, Prototyping, User Interface design, Usability testing
- Tools used: Figma
- Also assisted in conducting User Experience and Design Thinking workshops
- Conducted a case study on the processes of a government agency in the Philippines
EducationDe La Salle UniversitySeptember 2015 - October 2019September 2015 - October 2019 Bachelor's Degree in Computer Science SkillsAdobe Indesign Adobe Photoshop Angular JS Arduino Articifical Intelligence/Machine learning Bash Django Docker English (spoken) English (written) Figma Front-end engineering Git version control Gitlab Google Cloud Ilocano (spoken) Invision Java Jupyter Notebooks Mandarin (spoken) MySQL NLP (Natural Language Processing) NLTK Node JS Numpy PHP Pandas PostgresSQL Python Pytorch React JS SciPy Tagalog (Filipino) (spoken) Tagalog (Filipino) (written) Wireframing WordPress scikit-learn |
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