Adam Rizq

Lead AI strategy, agentic AI platforms (Agentic RAG, Agent Orchestration, Digital Twins), data intelligence and cyber threat intelligence for government and enterprise across SE Asia, Japan, and Korea. Drive GTM with GSIs and implement AI for BPO/CCaaS, transport/logistics, eCommerce, banking/FinTech, and government use cases.

Set up Indonesia subsidiary, full P&L ownership, alliances with Hitachi Vantara, FireEye/Mandiant, Huawei Cloud, SenseTime, Ingenico, Centerm POS. Sold data/storage, security, biometrics, smart city and cyber threat intelligence solutions.

Managed 54 staff and S$1.2M/month revenue at Toyota Ubi Service Centre. Owned service KPIs (CSI, NPS), Kaizen/5S, EHS, and consultative selling. Exceeded 2015–2016 revenue and gross profit targets; EXSA Gold 2015/16.

Oversaw Indonesia and Philippines BUs (SGD20M top line). Restructured teams, grew BPO/contact centre, managed services, IP telephony, networking and cybersecurity business. Achieved “Best Performing” Alcatel‑Lucent Partner 2008/9.

P&L and growth for enterprise sales (Avaya BPO/contact centre). Led sales, PS, projects, maintenance, OHSAS 18001 and ISO 14001 programs, and talent development.

Led regional Avaya contact centre sales (MY, ID, TH, PH), GTM strategy and marketing. Hit Avaya FY05 US$1.5M target and secured key wins (Singapore Turf Club, SPF, DBS Bank).

Led government and Singapore Technologies accounts. Sold MPLS, IP‑VPN, leased lines, IDD, and IX; managed government tenders and RFPs.

Sold Lucent voice and call centre solutions to banking/finance; key account management and new logo acquisition. Top Salesperson 2000; “Millennium Bull” award.

Regional technical support for SEA, partner enablement, product presentations and ICT trade shows for data storage solutions.